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Technology leadership for growing organizations through dependable support, strategic guidance, secure infrastructure, and predictable long term outcomes.
Clear guidance, disciplined execution, and infrastructure designed to scale without chaos.
Structured services that remove uncertainty, simplify decisions, and keep technology aligned with real operational demands.
Complete technology stewardship covering systems, users, vendors, security, budgeting, and long term planning.
Responsive assistance resolving issues quickly across devices, applications, networks, and on site environments.
Layered defenses protecting systems, identities, data, and continuity against evolving regulatory threats landscapes.
Frontline ticket intake, triage, escalation, user guidance, and follow through without operational friction.
Advisory guidance translating business priorities into practical technology decisions, roadmaps, investments, and execution.
Externalized technology operations delivering expertise, coverage, accountability, and cost control without internal staffing burdens.
Expert network services offering continuous monitoring, issue resolution, performance optimization, and dependable infrastructure management.
Resilient data protection services delivering rapid restoration, secure backups, continuity assurance, and operational stability.
Active threat management that identifies risks early, containing incidents, limiting exposure, and preserving continuity.
Long term client relationships built on accountability, precision, and consistently doing the work right
Have a focused discussion to identify priorities, surface risks, and map realistic next steps without pressure or obligation.
We act as your dedicated IT department, managing infrastructure, desktops, user environments, and vendor relationships. This includes ongoing operational support along with hardware and software procurement handled through our VAR capabilities.
Our fully managed service, ICT Ironclad 365, is designed for small and mid sized organizations that fit a standardized model. It uses a curated software stack and fixed pricing to create consistency and predictability.
Project work is scoped separately from monthly services. This keeps long term support stable while allowing flexibility for larger initiatives when needed.
We work alongside your internal IT staff, taking responsibility for specific functions that benefit from added capacity or deeper specialization. This allows your team to retain ownership while reducing pressure on day to day operations.
Co Managed IT services are packaged but often customized based on your team’s strengths, coverage gaps, and internal processes. The goal is collaboration, not replacement.
This model supports long term retention by adding value without disrupting internal roles, while acknowledging insourcing remains a possibility.
We provide a Tier 3, Calgary based private cloud for applications that require higher performance, stronger security, or defined compliance controls. It is built as an alternative to shared public cloud environments.
Pricing is fixed and transparent, removing the unpredictability commonly associated with public cloud consumption models. This helps organizations plan and budget with confidence.
L2 connectivity is supported, giving greater control over traffic flow, reliability, and infrastructure behavior.
We follow a defined incident priority structure that classifies issues based on business impact and service availability. This creates clear expectations around response targets.
Critical outages affecting all users are treated as Priority 1 incidents, with response targets within 30 minutes. Other priorities scale based on scope and severity.
Non-emergency requests and changes follow standard workflows, ensuring urgent issues are addressed without disrupting planned work.
We begin with a free IT assessment to establish a clear baseline and eliminate fragmented conversations around needs and options. This helps both sides align before committing resources.
Onboarding typically begins within 30 days, keeping momentum without rushing planning or preparation.
Managed service engagements include a first month free offer, capped at a 10,000 value, as outlined in the framework.
Centralize day to day operations across infrastructure, users, vendors, projects, and standardized service delivery models.
Stabilize long term costs through fixed pricing, defined scopes, cloud hosting, and transparent procurement processes.
Reduce operational risk using layered security, monitoring, patching, response prioritization, and documented incident handling practices.
Extend internal capacity by supplementing in house teams with oversight, escalation support, and advisory depth.
Maintain performance expectations through priority based response targets, defined workflows, and consistent service ownership accountability.
