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A managed service provider will keep the lights on, and handle the day-to-day management of your environment. Your Internal IT resources can then focus on value creation activity, like running the applications that are critical to meeting business objectives. Ironclad Managed Service goes a step further. We do more than keep the lights on – we consult on best practices, design, architecture, and provide top-level skill and experience.
Your network is a critical part of your day-to-day operations. A well-managed network can be the difference between optimal productivity and costly downtime. With our Managed Network services, you don’t have to worry about managing your infrastructure – it just works.
With our Managed Server & Storage solutions, we manage your infrastructure for you, making sure your servers and data are always available and your environment is up-to-date with regular patching and maintenance.
Your company needs turnkey backup solutions for all your data demands. We know the importance of keeping your data safe and organized. Our architects will create a complete backup strategy and solution storage that keeps your data protected, secure, and always accessible.
Ironclad offers on-demand disaster recovery plans that include policy, infrastructure, testing, and management to safeguard your data. The best way to mitigate and avoid the impact of data loss is to plan and have a recovery strategy in place.
Ironclad’s team has decades of combined experience running corporate Infrastructure. Often, it is difficult to find or retain this skill which poses a business risk for an organization.
24/7 monitoring and coverage with critical alert response. We work with you to define critical alerts and responses.
Regular patching/maintenance is included and always up to date.
We provide support for road mapping and budgeting in order to plan for what’s needed to move your business forward.
Ironclad uses a team approach to provide managed services, which decreases reliance on a single person. Many organizations have a lot invested in certain individuals, which poses a business risk.
Avoid the costs to rehire/replace resources as they leave.
Ironclad follows a client’s guidelines for change management or we recommend a best practice policy if a client doesn’t have one.
Regular and actionable visibility and reporting on service metrics.
We provide consultation on policy and guidelines for IT best practices, based on our experience and established best practices.
Managed Service will provide better value for cost when compared with adding internal resources.
We perform monitoring and alert escalations and other managed services activities such as break/fix, maintenance patching, and performance/capacity tuning. Services also include incident, change, problem, knowledge, and major incident management. We operate as an extension of your internal IT team, offering assistance with strategic planning, design, and road mapping. Our core objectives are to increase resiliency, performance, and uptime for your corporate networks, enabling you to focus on your business.
Minimize complexity and time with a white-glove deployment engagement.
Around-the-clock monitoring for endpoints, networks, and cloud environments by a dedicated team.
Remediation, resolution, and validation that tickets have been successfully resolved. Monthly ongoing network operations activities to prevent issues or security vulnerabilities.
Trusted advisors with years of expertise operate as (or an extension of) your existing IT team. These named experts are backed by our 24/7 NOC and support team.
We become your partner, working with you to make recommendations that improve your network and harden your security posture over time.
We manage your support contracts and renewals. And interface with third parties as required in order to roadmap and manage your network.
Regular and actionable visibility and reporting on service metrics.
We start by assessing your needs, budget, capacity, and current challenges. By drawing on your requirements and our extensive experience, partner network, and knowledge of the best-of-breed equipment and software, we design a solution that best fits your environment. We use strategic planning to anticipate future needs but apply a pay-as-you-grow philosophy, so you always have the best services for your current IT needs.
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