Critical Things to Look for When Considering SOC as a Service

5 Critical Things to Look for When Considering SOC as a Service

The approach to cybersecurity is evolving from merely preventing attacks to proactively managing them. Companies now recognize that true cybersecurity means preparing as though breaches are inevitable, which has led to the development of Security Operations (SOC). Many organizations, especially large and sensitive ones, have adopted this proactive stance by establishing SOCs to continually monitor and respond to threats.

However, setting up and maintaining an effective in-house SOC involves substantial investments in technology, skilled personnel, and ongoing management—expenses that can be prohibitively high. As a result, many businesses opt for SOC as a Service, outsourcing their cybersecurity operations to specialized firms. This approach reduces costs and alleviates the burden of managing complex security operations internally.

Knowing what to look for in a provider is crucial if you’re considering SOC as a Service. Here are five essential qualities to evaluate.

Rapid Response (MTTR)

Equally important is the Mean-Time-To-Respond (MTTR), which gauges the speed at which a SOC team can neutralize and recover from attacks. A shorter MTTR suggests the provider has a skilled response team that is ready to handle incidents effectively. Ensure your provider has the right expertise for the IT technologies used in your organization.

Quick Detection (MTTD)

A vital function of a SOC is rapid threat detection. The Mean-Time-To-Detect (MTTD) measures how swiftly a SOC can identify threats. A shorter MTTD indicates a robust capability to detect attacks quickly, preventing potential damages. When choosing a provider, inquire about their MTTD, how it’s measured, and strategies for minimizing it.

Continuous Monitoring and Analysis

Cyber threats can happen anytime, day or night. Your SOC provider must offer 24/7 monitoring to detect and respond to incidents whenever they occur. Tools like Security Orchestration, Automation, and Response (SOAR) can enhance a SOC team’s ability to perform these tasks efficiently around the clock.

Advanced and Diverse Technologies

A comprehensive SOC employs various technologies such as Security Information and Event Management (SIEM), Vulnerability Assessment (VA), and Endpoint Detection and Response (EDR) tools. Effective SOCs often use multiple SIEM brands to cover different aspects of security that one may miss. Check if your potential provider uses a blend of commercial and open-source SIEMs and other technologies to enhance their service effectiveness.

Customizable Security Measures

Every organization has unique security needs. A competent SOC provider should be able to tailor their services to your specific requirements. This includes developing custom use cases and correlation rules that focus on the most critical aspects of your business, such as high-value databases or critical network segments.

Choosing the Right SOC as a Service Provider

When selecting the right SOC as a Service provider, ensure they can adapt their strategies and tools to protect your organization’s unique infrastructure and data. Ask about their ability to develop and refine use cases specifically for your needs and how they plan to handle the initial testing and evaluation phases.

Choosing the right SOC services involves assessing their ability to monitor threats continuously, detect and respond to incidents quickly, leverage advanced technologies, and customize their services to meet your specific needs. By carefully evaluating these factors, you can ensure effective cybersecurity support for your organization.

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Ensure your business stays secure and operational around the clock by partnering with Ironclad TEK for comprehensive SOC services. Powered by Arctic Wolf, our SOC services in Calgary deliver advanced threat detection, risk management, and detailed reporting, all tailored to your specific needs.

With our expert team vigilantly monitoring your systems 24/7, you can be protected while focusing on growing your business with the assurance that your digital assets are protected. Choose peace of mind. Choose Ironclad TEK for premier cybersecurity protection and compliance with our SOC services. Contact us today to learn more about securing your operations and gain a trusted cybersecurity partner.