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Eliminate late-night panics with 24/7 local-tier coverage, proven by 20 years of unwavering success.
Prevent endless phone tag with lightning-fast follow-ups, confirmed by a 5-year average client retention.
Shield critical data with enterprise-grade defenses, backed by top-tier vendor trust from Lenovo and Nutanix.
End budget surprises with transparent monthly packages, validated by our no-hidden-fees approach.
Solve unique challenges with tailor-made support packages, proven by 34 businesses across multiple industries.
Reliable, responsive, and truly part of our team, Ironclad TEK delivers every time we call.
“Ironclad TEK has consistently delivered solutions that don’t just meet technical requirements—they align with how we actually operate. The SPB network design has eliminated the need for IP changes during DR events, which saved us time and reduced operational complexity.”
“We don’t have time for vendors who just sell hardware. Ironclad TEK acts like a true partner—whether it’s optimizing a rollout or reviewing architecture, they’ve been consistent, responsive, and transparent.”
“Ironclad TEK understood our long-term goals from the start. Their team helped shape a network strategy that balances performance, stability, and cost across a demanding environment.”
We deliver enterprise-grade IT solutions with precision and speed. With over 20 years of experience and 34 supported companies, we provide tailored, responsive helpdesk support that businesses rely on.
Fast Resolutions, No Bottlenecks
Tired of waiting hours—or days—for answers? We triage tickets fast, escalate instantly, and keep your business moving. Get expert help on the first call, not the fifth.
Enterprise-Level Support, Small-Business Cost
Why pay more for less? With fixed-rate plans and a curated service stack, you get top-tier tech support without enterprise pricing. No hidden fees.
Tailored Helpdesk Built Around You
Generic support won’t cut it. Our packages adapt to your team, your tech, and your goals—whether you’ve got 5 users or 150. They’re flexible, scalable, and always on.
Enterprise-grade support tailored to Calgary’s businesses—fast response, smart solutions, and proven results that scale with you.
When your team works late, your IT shouldn’t go dark. Ironclad TEK’s helpdesk is active 24/7, with immediate triage and direct access to Tier 2–3 escalation. No matter the hour, you get live help that solves problems on the spot.
Built for fast-moving businesses, our helpdesk support keeps downtime minimal, productivity high, and teams on task.
It’s enterprise-grade support—without the bloated cost or sluggish wait times.
Sometimes your team just needs backup. Our co-managed support flexes around your in-house capabilities—offering project help, user support, or advanced troubleshooting when it’s needed most.
With 20 techs on standby, 800 endpoint devices managed, and trusted vendor recognition from Lenovo and Nutanix, we’re equipped for scale and precision.
Whether it’s 10 users or 100+, we blend into your team, elevate performance, and reinforce your IT strategy without stepping on toes.
Ironclad TEK is built in Calgary—serving 34 companies and 14 in energy alone. When vendors like Lenovo name you Partner of the Year, your support isn’t average—it’s elite.
You won’t find generic scripts or call center delays here. You’ll speak to technicians who understand your environment, your industry, and your goals.
With over 200 years of combined experience, we’ve seen it all—and solved it all.
Ironclad TEK’s Tier 3 private cloud delivers enterprise performance with predictable pricing. For businesses with compliance, speed, or uptime demands, our infrastructure delivers.
That means no mystery fees. No performance drops. Just seamless backup, failover, and bulletproof continuity to keep your operations airtight.
Layer that with helpdesk support trained in cloud transitions and you’ve got a full-circle service built for growth, not guesswork.
ICT 365 is our all-inclusive managed IT solution—perfect for businesses ready to offload the stress of tech support.
From desktops to network switches, security to strategy, we handle it all under one monthly fee. No guesswork. No “gotchas.” Just ironclad IT support from a name that’s earned it.
With a five-year average client retention and fixed pricing, ICT 365 delivers true enterprise IT for SMBs—without the enterprise headaches.
Always-on support powered by our offshore NOC and local Tier 2–3 escalation.
Decades of enterprise-grade IT experience Trusted by 34 IT companies.
Scalable helpdesk operations support over 800 devices with speed, accuracy, and zero shortcuts.
Our service supports over 800 endpoint devices and 100+ users, offering 24/7 coverage through a reliable hybrid model.
Remote Tier 1 helpdesk handles immediate needs, while internal Tier 2–3 specialists step in for complex issues. You don’t just get “support”—you get access to a full-stack tech team on demand.
We’re not here to flood you with jargon or empty guarantees. Instead, we focus on real results: consistent uptime, responsive communication, and enterprise-grade security.
Whether you’re a five-person startup or a 150-employee force, we tailor your helpdesk service to fit. Backed by partnerships with Lenovo and Nutanix and a client base that includes 14 companies in the energy sector, Ironclad TEK is built for businesses that refuse to settle.
Tired of delayed responses and endless back-and-forth? Get the fast, expert help your team deserves—anytime, every time.
Fast, secure, and built for growing businesses like yours.
Recurring server crashes and unresolved tickets frustrate employees and stall productivity. Our 24/7 local-tier support tackles interruptions the moment they surface, reducing wasted hours and ensuring projects stay on track. With two decades of enterprise-level expertise, we deliver consistent uptime for organizations aiming to conquer fierce market competition. Benefit from a direct line to seasoned technicians who solve problems at any hour, so nothing halts progress.
Critical system failures never wait for business hours, causing project disruptions at the worst moments. We provide 24/7 coverage, ensuring immediate attention when urgent situations occur. With our proven track record, no user is left in the dark after 5 PM. Leveraging advanced monitoring and rapid escalation, we neutralize emergencies before they escalate further, minimizing downtime and safeguarding your reputation in an unpredictable IT industry.
Overburdened small and medium-sized operations often lack in-house resources to handle constant IT issues. We specialize in bridging that gap with a fully managed or co-managed approach, enabling even a five-user startup or a 150-employee enterprise to stay protected and productive. Tailored solutions, from private cloud integration to on-site support, guarantee no one outgrows our service. Rapid escalation and proven expertise ensure consistent results, no matter your size.
Slow resolutions sabotage morale and hamper critical deadlines. While average response times aren’t formally tracked, urgent issues typically get addressed within 30 minutes, with same-day closure for standard tasks. A carefully structured escalation path guarantees no ticket lingers, ensuring minimal workflow disruptions. This model emphasizes proactive monitoring, so recurring problems rarely resurface. Consistent, real-world performance keeps businesses confident that productivity won’t crumble under IT delays.
Limited budgets shouldn’t mean settling for subpar service. We offer monthly plans starting at $2,500, designed to scale as your operations expand. Tailored packages align IT needs with growth goals, ensuring money isn’t wasted on unnecessary features. Teams with fewer than five users find immediate relief from persistent outages, gaining enterprise-level support without the enterprise price tag. Our approach proves that cost-effectiveness never compromises quality.
No cookie-cutter scripts—get smart, situational support from specialists who actually understand your environment.
Stay in the loop at all times. Know who’s handling your issue, what they’re doing, and when it’ll be resolved.
Recurring issues don’t get recycled. We track root causes and eliminate repeat disruptions before they drag your team down.
Support your team won’t dread. Our helpdesk blends professionalism with clarity—no jargon, no frustration, no wasting time.
We know you, and we know your business. Behind every keyboard click is a real person who knows your setup, your users, and your business inside out.
