Professional Managed IT Services in Calgary

How Ironclad Tek’s Managed IT Services Can Help You

We provide tools, knowledge and resources to help you move your business forward.

A managed service provider will keep the lights on, and handle the day-to-day management of your environment. Your Internal IT resources can then focus on value creation activity, like running the applications that are critical to meeting business objectives. Ironclad Managed Service goes a step further. We do more than keep the lights on – we consult on best practices, design, architecture, and provide top-level skill and experience.

Our Managed IT Services Include:

Key Benefits Of Ironclad Managed Service

SECURE CRITICAL SKILLS & EXPERIENCE

Ironclad’s team has decades of combined experience running corporate Infrastructure. Often, it is difficult to find or retain this skill which poses a business risk for an organization.

24/7 MONITORING AND RESPONSE

24/7 monitoring and coverage with critical alert response. We work with you to define critical alerts and responses.

ENVIRONMENT IS ALWAYS UP TO DATE

Regular patching/maintenance is included and always up to date.

CONSULTING ON DESIGN AND ARCHITECTURE

We provide support for road mapping and budgeting in order to plan for what’s needed to move your business forward.

TEAM > INDIVIDUALS

Ironclad uses a team approach to provide managed services, which decreases reliance on a single person. Many organizations have a lot invested in certain individuals, which poses a business risk.

RECRUITING COSTS

Avoid the costs to rehire/replace resources as they leave.

CHANGE CONTROL

Ironclad follows a client’s guidelines for change management or we recommend a best practice policy if a client doesn’t have one.

REALTIME NETWORK ANALYTICS

Regular and actionable visibility and reporting on service metrics.

PROCESS IMPROVEMENT

We provide consultation on policy and guidelines for IT best practices, based on our experience and established best practices.

COST

Managed Service will provide better value for cost when compared with adding internal resources.

Managed IT Services

Ironclad Managed Network Services is a customizable way to manage critical IT infrastructure.

We perform monitoring and alert escalations and other managed services activities such as break/fix, maintenance patching, and performance/capacity tuning. Services also include incident, change, problem, knowledge, and major incident management. We operate as an extension of your internal IT team, offering assistance with strategic planning, design, and road mapping. Our core objectives are to increase resiliency, performance, and uptime for your corporate networks, enabling you to focus on your business.

White-Glove Onboarding

Minimize complexity and time with a white-glove deployment engagement.

Continuous Monitoring

Around-the-clock monitoring for endpoints, networks, and cloud environments by a dedicated team.

Proactive Response

Remediation, resolution, and validation that tickets have been successfully resolved. Monthly ongoing network operations activities to prevent issues or security vulnerabilities.

Named Experts

Trusted advisors with years of expertise operate as (or an extension of) your existing IT team. These named experts are backed by our 24/7 NOC and support team.

Strategic Guidance

We become your partner, working with you to make recommendations that improve your network and harden your security posture over time.

Vendor Management

We manage your support contracts and renewals. And interface with third parties as required in order to roadmap and manage your network.

Realtime network analytics

Regular and actionable visibility and reporting on service metrics.

Managed IT Disaster Recovery in Calgary

Worry-Free IT

We take the worry out of IT.

We start by assessing your needs, budget, capacity, and current challenges. By drawing on your requirements and our extensive experience, partner network, and knowledge of the best-of-breed equipment and software, we design a solution that best fits your environment. We use strategic planning to anticipate future needs but apply a pay-as-you-grow philosophy, so you always have the best services for your current IT needs.

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